Supply Chain & Order Management

Inventory Research

Mastering Inventory Research in Supply Chain Management

Effective inventory control is core to your ability to maintain seamless supply chain management. It's not just about you having enough stock on hand; it's about understanding and optimizing your inventory to meet demand without overextending your resources, and it’s also about being able to respond decisively and in a timely fashion when inventory issues arise. This is where inventory research becomes an invaluable tool.

The Essence of Inventory Research

Inventory research is more than routinely tracking what is in your warehouse. It's a set of strategic actions that combine data analysis, forecasting, and market understanding to ensure your inventory meets customer demand efficiently and cost-effectively. 

This is a crucial undertaking, because getting inventory right translates to reduced holding costs, improved cash flow, and the customer experience. It helps you strike that delicate balance between overstock and stockouts, ensuring you have just the right amount of product, in the right condition, at the right time, in the right place.

Top Three Inventory Control Techniques

Identifying your optimal inventory control technique can transform your inventory management from a guessing game into a precise science. Each of the following three standard methodologies has its own  advantages and is suited to different operational contexts.

Just-In-Time (JIT)

What It Is. Just-In-Time is all about minimizing inventory. It's a strategy designed to receive final goods or manufacturing inputs only as needed in the production process, thereby reducing inventory costs and increasing efficiency.

When to Use It. JIT is perfect when you have predictable demand and reliable suppliers. If the manufacturing process you rely on - yours or your suppliers’ - is lean and can quickly convert raw materials into finished goods, JIT can significantly reduce your inventory holding costs. It's ideal if your manufacturing process is lean, reduces waste, and optimizes productivity. However, it requires precise coordination and strong relationships with suppliers.

Economic Order Quantity (EOQ)

What It Is. EOQ stands at the crossroads of mathematics and inventory management. It is built on formulas that calculate the most cost-effective quantity to order, considering factors like demand rate, ordering costs, and holding costs.

When to Use It. EOQ is your go-to when dealing with steady demand, especially for products with consistent consumption rates and relatively predictable resupply needs. It is best suited for businesses looking to minimize the total costs associated with ordering and holding inventory. If your storage costs are high or you want to optimize how much and how often you restock, EOQ can be incredibly beneficial.

ABC Analysis

What It Is. This technique involves creating three levels of inventory priority - A, B, and C - usually determined by consumption value, with ‘A’ being the most valuable and ‘C’ the least. This prioritization helps focus resources and attention on the most impactful items.

When to Use It. ABC Analysis is versatile and can be applied in various contexts, particularly when you have a large variety of products. It’s ideal when you need to identify which items require your utmost attention and tighter control. Use this method to optimize your inventory management efforts, focusing more on high-value items that contribute the most to your bottom line while still monitoring the rest of your stock.

Integrating the Techniques

Each technique can significantly enhance your inventory control strategy, but the key is understanding your operation's unique needs and challenges. JIT is about timing, EOQ focuses on quantity, and ABC Analysis prioritizes value. By grasping the subtleties of each approach, you can tailor your inventory management practices to be as efficient, cost-effective, and robust as possible.

Incorporating these methodologies isn't just about improving inventory accuracy; it's about aligning your supply chain practices with your business goals, ensuring you can meet customer demand without unnecessary capital tied up in stock. The right strategy can lead to a more resilient, responsive, and profitable operation.

Accountability in Inventory Research

Typically, inventory management is the domain of supply chain managers or inventory specialists. They’re the conductors orchestrating the complex symphony of goods flowing in and out. When no one is in charge of this function, chaos is the result: you find yourself with bad products on distribution center or store shelves. Your brand and your customer experience is in jeopardy, and fast and efficient action required to avoid or undo the damage.

Key Roles in Inventory Research

The following are three examples of how Inventory Control and Research can be owned based on the person who is ultimately responsible.

Inventory Manager-led Inventory Control

This role is probably most often responsible for inventory research. They oversee the entire inventory management process, analyzing trends, forecasting demand, and making strategic decisions to optimize inventory levels.

Team Composition:

  • Inventory Analysts. Specialists who assist in data analysis, trend spotting, and forecasting future inventory needs. They provide quantitative support for the Inventory Manager's strategies.
  • Supply Chain Coordinators. They ensure the inventory plan aligns with broader supply chain operations, coordinating with procurement, warehousing, and logistics.

Supply Chain Manager-led Inventory Control

While this is a broader role, encompassing the entire supply chain, this group is also often deeply involved in inventory research, particularly in integrating it with other supply chain functions to enhance efficiency and reduce costs.

Team Composition:

  • Demand Planners. These individuals help inform inventory levels by predicting customer demand. They work closely with the Inventory Manager to align forecasts with inventory strategies.
  • Procurement Specialists. They ensure the company's purchasing strategy supports inventory objectives, securing the right materials at the right time for production.

Operations Manager-led Inventory Control

In smaller companies or less specialized structures, the Operations Manager might oversee inventory research as part of their broader responsibilities to maintain operational efficiency.

Team Composition:

  • Logistics Analysts. Experts in logistics who contribute insights on transportation and warehousing impacts on inventory levels.
  • Production Supervisors. They provide ground-level insights into how production capacity and challenges affect inventory, ensuring the manufacturing side aligns with inventory strategies.

Other Collaborators

While the Inventory Manager is often at the helm, effective inventory research is a cross-functional effort, necessitating collaboration among various departments. For instance:

Finance. Works closely with inventory teams to align inventory levels with financial strategies, particularly regarding cash flow management and cost controls.

Sales and Marketing. Offer valuable insights into market trends and customer preferences that can influence inventory decisions.

When It's Nobody's Job

The absence of a clearly designated inventory research owner can lead to disjointed inventory management, where overstocking or stockouts become prevalent. This in turn can directly impact the company’s operational efficiency and profitability. It underscores the necessity for assigned roles and a collaborative team approach to preserve a balanced and responsive inventory system.

Would be great to cite a case study here

Making the Case for Automated Inventory Management


Automating your inventory management is a transformative step that can significantly enhance the efficiency and accuracy of your inventory research and control workflows. Embracing automation isn't just about keeping up with technology trends; it's about making a strategic investment in the future of your supply chain operations. There are tangible benefits and measurable value gained from taking this step.

Streamlining Processes with Precision

Automated inventory management systems use advanced algorithms and data analytics to precisely control your inventory. They eliminate the guesswork and manual tracking errors, ensuring your stock levels are optimized in real-time. This precision means you can maintain the ideal balance of inventory, reduce the occurrence of overstock and stockouts, and as a result protect your bottom line and boost customer satisfaction.

Enhanced Data Insights for Strategic Decisions

With automation, you're not just tracking inventory; you're gathering rich, actionable insights. Automated systems can predict trends, anticipate demand, and suggest proactive adjustments. This level of insight empowers you to make informed strategic decisions, helping you stay one step ahead in a fast-moving market. It transforms inventory management from a reactive task into a strategic function, aligned with your broader business goals.

Cost Reduction and Efficiency Gains

The efficiency gains from automation are substantial. By automating routine tasks such as data entry, stock level monitoring, and reorder point calculations, you free up valuable time for your team to focus on strategic initiatives. Additionally, automation reduces the risk of human error, which can lead to costly inventory discrepancies. The cumulative effect of these improvements is a leaner, more agile inventory operation that can significantly reduce operational costs and increase profitability.

Scalability and Adaptability

As your business grows, the complexity of managing inventory scales up. Automated inventory management systems are designed to scale with your business, accommodating new products, fluctuating demand, and expansion into new markets seamlessly. This scalability ensures that your inventory system can adapt to your evolving business needs without the constant need for manual adjustments or system overhauls.

Compliance and Reporting

Automated systems ensure that your inventory practices comply with industry standards and regulations, reducing the risk of costly compliance issues. They also streamline reporting, making it easier to generate accurate inventory reports for internal analysis or regulatory purposes. This not only aids in strategic planning but also ensures transparency and accountability in your inventory management practices.

Real-World Impact

Consider the real-world implications of automated inventory management. Businesses that have transitioned to automation report significant reductions in inventory carrying costs, improved order fulfillment rates, and enhanced ability to respond to market changes swiftly. They keep their inventory levels lean without jeopardizing customer satisfaction, ultimately leading to a stronger, more competitive position in the marketplace.

Automating Inventory Research with Rivet

Rivet, Traverse Systems’ business process automation solution, combines software and professional services to automate your management of inventory research. It incorporates your existing documents, data, and, where desired, data repositories and applications. It connects on a shared platform everyone involved in inventory management, in your organization, your distribution centers and your vendors. It allows companies of all sizes to centrally manage, track, and resolve inventory and inventory issues. 

Rivet can automatically share inventory data, removing the need for costly and error-prone duplicative data entry. It automates tracking of deadlines and other action mandates and follow-up. It automatically alerts appropriate personnel of erroneous, incomplete, or late tasks. And its customizable dashboards give you visibility into the status of processes, risk exposure, and the need for action.

Rivet can be particularly helpful in cases of inventory exception handling, which affects both your bottom line and your brand. In these and other cases Rivet helps you to easily:

  • Raise the visibility of inventory status and issues to every interested party at the same time
  • Accurately track accountability with a thorough audit trail
  • Generate automatic alerts and reminders of overdue actions or responses

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